Patient Communication: The Orientation Approach
Tuesday, February 14, 2012 4:00:00 PM
February 16, 2012
By Kelly Kerksick, OD
An orienting statement is a means of communication that informs the patient of what they can expect from their experience within your practice. It’s an extremely easy tool to use, and if you use it effectively you’ll find that your patients will be happier with the service they receive while in your care.