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This MBA Business Management Tool outlines a very basic process for establishing practice improvement priorities and implementing Rapid Improvement Projects (RIPs) to achieve both short‑term and long‑term financial gains. The simple process can be used in most change initiatives involving staff. The RIP process is based on key learning about change initiatives from many businesses.
Conducting a SWOT Analysis will reveal the Strengths and Weaknesses of your optometric practice and highlight the Opportunities and Threats that your practice faces in the competitive marketplace. This is an essential step toward setting goals for improvement and formulating an action plan to meet those goals.
The Five Whys Analysis is a technique developed by Toyota to assure product quality. The technique probes for the root causes of problems or for variance that can be isolated and eliminated. This approach can be used to identify and correct problems in your optometric practice.
SUNY College of Optometry
New York, NY
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