New MBA Webinar Available


Click here to listen to Mark Wright, OD, FCOVD, present a simple methodology for creating a budget, and identifying key performance areas to track and expenses to control. 

 


How Understanding Different Personalities Helps Your Practice

By Mark Wright, OD, FCOVD

To be successful, you need to understand your personal strengths and weaknesses and surround yourself with people whose talents complement them. You also need to be able to understand your patients and their individual needs. I highly recommend reading Personality Plus by Florence Littauer. It provides a simple, fun and effective way for you to look at yourself and your staff to see if you have the right mix of personalities. Littauer’s method can help in better serving your patients, too. Read more... 

 

Monitoring Patient Recall

Implementing an effective recall strategy is one of the most cost-effective ways for ODs to increase practice revenue, because the investment required is minimal. What is required is a disciplined process that is consistently used. Click here to download a PDF of this MBA practice-building tool. Read more...

 

Staff Survey: Have Written Job Descriptions for Practice Staff

By Laurie L. Sorrenson, OD, FAAO

An MBA Staff Management Survey reports that 65 percent of MBA member optometric practices have written job descriptions for positions on their practice staffs. Written job descriptions are important—but there are some issues to consider. First, if a job description is too specific, it can lead to situations where you tell someone on your staff to do something and they respond, “That’s not my job.” The key: Don’t limit the management of your staff by casting job descriptions in stone.  Read more... 

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Feature Presentations

MBA Management Resource

Key Metrics: Assessing Optometric Practice Performance 2013

This extensive report includes benchmarks for evaluating the financial and efficiency performance of your practice.

MBA Insights

Forecasting Your Financial Progress

Take control of your finances! In this issue of MBA Insights, learn how budgeting and forecasting are different, and how keeping track of both should be a part of your ongoing financial assessment.

 

 

 

 
 

Practice-Building Tool

Monitoring Patient Recall

Implementing an effective recall strategy is one of the most cost-effective ways for ODs to increase practice revenue, because the investment required is minimal. What is required is a disciplined process that is consistently used.

 

 

Market Research
Staff Management Survey

The findings of this survey will allow you to examine 2013 trends on staff hiring, compensation and management practices and OD desires for staff improvements.

 

 

 

 

 

 

 


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